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V4 N1 Paper 5
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Annals of the MS in Computer Science and Information Systems at
UNC Wilmington
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Spring 2010
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Rez-O-Lution: A Ticket Management System for the Office of Housing and Residence Life at the University of North Carolina Wilmington
Christopher Cotton
Committee
Abstract
This paper documents the planning, analysis, design, and development of Rez-O-lution: An issue submission and tracking “Ticket Management System”. The paper will review the need for the system, the key users, the minimum system requirements, and the challenges in developing the solution.
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Recommended Citation:
Cotton, C., Vetter, R, Kline, D., Janicki, T., Laymon, C. (2010) Rez-O-Lution: A Ticket Management System for the Office of Housing and Residence Life at the University of North Carolina Wilmington. Annals of the Master of Science in Computer Science and Information Systems at UNC Wilmington, 4(1) paper 5. http://csbapp.uncw.edu/data/mscsis/full.aspx.
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V4 N1 Paper 5
|
Annals of the MS in Computer Science and Information Systems at
UNC Wilmington
|
Spring 2010
|
