UNCW MS Computer Science Information Systems Proceedings
Rez-O-Lution: A Ticket Management System for the Office of Housing and Residence Life at the University of North Carolina Wilmington
Christopher Cotton
Ron Vetter (Chair)
Douglas Kline
Tom Janicki
Charles Laymon
Abstract
This paper documents the planning, analysis, design, and development of Rez-O-lution: An issue submission and tracking “Ticket Management System”. The paper will review the need for the system, the key users, the minimum system requirements, and the challenges in developing the solution.
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Recommended Citation: Cotton C., Vetter R., Kline D., Janicki T., Laymon C., (2010). Rez-O-Lution: A Ticket Management System for the Office of Housing and Residence Life at the University of North Carolina Wilmington.
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