MIS 213 Study Guide - Test #4


Test #4 will be available:
Wednesday, Dec 3 (8:00 a.m.) continously until Monday, December 8 @ 5 p.m.
No extensions beyond the 5 p.m. on Monday, December 8


Test will be comprised of 40 to 45 multiple choice and true/false and fill in the blank questions
You will take the quiz in Entropy,
This test is open book and notes and you will have 45 minutes



What should you do to prepare?

  • Read Chapters 12, 13, and 14 and the Appendix B
  • Review the Key PPT's for Chapters 12, 13, 14 and Software
  • Complete Projects 10/11
  • Complete the Mini Quizzes for each Chapter
  • Answer the questions below in advance

Key concepts you should know:

Chapter 12 - Enterprise Information Systems

  • What are the three perspectives of an Enterprise System and who/what do they serve?
  • What is the difference in information provided at the Strategic, Tactical and Operational Levels
  • Goals of a Supply Chain Management System
  • Goals of a Customer Relationship System
  • Where/How do robots assist?
  • What type of information is desired by Executives

Chapter 13 - E-Business

  • What is EDI? and what does it support?
  • Terminology of E-Business
  • Pure Play?
  • What is the purpose of an E-Business Infrastructure Provider
  • What are some current trends in E-Business
  • Define Critical Mass in relationship to E-Business

Appendix B
Software


  • What are the broad categories of software
  • Operating Systems Software - what does it do?
  • Examples and purposes of application software

Chapter 14 - Knowledge and Information

  • Name a few key benefits of Knowledge Mangement
  • What is Tactic versus Explicit Knowledge and example(s) of each
  • Understand the Knowledge Management Process
  • List several technologies supporting Knowledge Management
  • A Dashboard in terms of this course is?
  • DSS implies?
  • How does a Decision Support System differ from an Expert System

Excel Concepts

  • Understand the use of the SUM function, SUM implies THROUGH
  • Why the SUM function is not used for multiplication, division
  • Three components of an IF statement (test, true, false)
  • Difference between an Absolute copy and a Relative copy, and where each is used
  • Creating a solver solution,
  • Where would you use a solver ?
  • What is the difference between the use of solver and the use of scenario, what do each do?